FAQ – Frequently Asked Questions

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our products, shipping, returns, and more. If you don’t see your question here, feel free to Contact Us

1. Orders & Payments

Q: What payment methods do you accept?
We accept Cash on Delivery (COD), UPI, debit/credit cards, and net banking through our secure payment gateway.

Q: How do I know if my order is confirmed?
Once you place an order, you will receive a confirmation email and SMS with your order details.

Q: Is Cash on Delivery available for all products?
Yes, COD is available on most products. However, some items may require prepaid payment for faster processing.

2. Shipping & Delivery

Q: How long does delivery take?
Orders are typically delivered within 5–10 business days, depending on your location.

Q: How much does shipping cost?
We offer free shipping on orders above ₹999. For orders below that, a small shipping fee will apply and will be shown at checkout.

Q: How can I track my order?
Once your order ships, you’ll receive a tracking link via email and SMS to monitor the delivery status.

3. Returns & Refunds

Q: What is your return policy?
We offer a 7-day return window for damaged, defective, or incorrect items.

Q: How do I request a return or exchange?
Please contact us through our Contact Us page or email us at support@[yourstore].com with your order number and details.

Q: When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product is received and inspected.

4. Product Questions

Q: Are the products high quality?
Yes, we carefully select products from trusted suppliers to ensure durability and value for money.

Q: What if the item I want is out of stock?
You can click on the "Notify Me" button on the product page, and we’ll email you as soon as it’s back in stock.

5. General Questions

Q: Do you have a physical store?
No, we are an online-only store, which helps us keep prices affordable for our customers.

Q: How can I contact customer support?
You can reach us anytime via:

• Email: Letshoppy10@gmail.com
• Contact Form: Contact Us